Ordered on weekdays before 3 p.m. = shipped the same day.
Baby gear rental in three steps:
1. Choose your products 2. Schedule your delivery 3. Send return
1. Choose your products
What you see is what you get at BabyLoop. The baby products listed on the site are really the products you get. It works simply. Choose the baby items you would like to borrow, for how long you would like your subscription to run and in what price category you would like to do so. For each baby product, you can choose from two price ranges: New and Refurbished.
Save up to 50%
Baby products from top brands for about half the new price
New and so not used before
More economical than buying!
Minimum lease term as listed on the product page
Save up to 70%
Baby products from top brands for about a third of the new price
We guarantee that the products are in excellent condition and of solid quality - so no risk and search costs like when you buy used baby products yourself on Marketplace
More economical than buying and leasing at new-price
2. Schedule delivery
You choose where and when you want the baby stuff delivered! Once you have chosen the products, proceed to checkout. On this page there is a field ‘delivery date’. This is where you enter the date you want your baby items delivered. We recommend that families have the items delivered to their homes one to two weeks before the due date. You can order your selected baby products far in advance, then we will reserve them for you and you can be sure that you will receive the products on time.
Orders at Babyloop
For small orders it is advantageous (& environmentally conscious) to pick up the package yourself, this way you pay no shipping costs. Please indicate in your payment notes when you want to pick up your order in Amsterdam, and we will make sure your package is ready for you.
When you order you pay directly for the first month’s rental of the baby products. The next payment takes place 1 month after delivery has taken place. So suppose you place your order on April 10 for May 3. Then the next payment takes place on June 3.
3. Send products back
You can decide monthly whether you still want to keep or return your rented baby products. The first step is to cancel. To cancel, send an email, app, or contact us through the contact form. Cancel at least 1 day before the end of the monthly period for the following month. You have 1 month’s notice. So if your monthly subscription renews on the 15th of the month, make sure you cancel your subscription before the 14th. To relieve you of any worries and avoid unnecessary costs, you will receive a monthly overview of your rented products as a reminder that your subscription is still ongoing.
Should you no longer need the baby products, there are three ways to return them.
You can return it yourself free of charge at our BabyLoop location:
1079 KE Amsterdam
Have it picked up by DHL
DHL will pick up the baby gear from you for €14.90 between 9am-6pm on a day that is convenient for you.
Drop off at PostNL point
Deliver your package to one of the ~4,000 PostNL service points. Of course preferably in the original packaging, that way we waste less!
Baby products are passed from family to family. We do this to ensure that baby gear is used to its fullest potential, to give the products multiple lives and thus reduce our carbon impact. When the products are returned they are screened, thoroughly cleaned and any refurbishments pass on to the next family. When they are no longer suitable for reuse through the BabyLoop platform, the products are screened for recycling or donated to charity, for example, BabyBullenbank Foundation. Do you also contribute to charity!
If you still have questions about how renting, leasing, borrowing baby products from BabyLoop works, check out the frequently asked questions under FAQ!
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